If Death Occurs at Home
You will need to contact their GP surgery or call the out of hours doctors on 111. The attending doctor will verify the death. Once the doctor has done this, you can contact us as your chosen funeral directors. Within the following days the GP will issue the Medical Certificate of Cause of Death, this will be needed to register the death.
If Death Occurs at Hospital
You will need to contact the bereavement office within the hospital. They will inform you when the Medical Certificate of Cause of Death is available for you to collect. Upon receipt of the certificate you will need to register the death at the registry office within the jurisdiction of where the death has occurred. You can then contact one of our dedicated funeral directors at Black Country Funerals
If Death Occurs at a Nursing/Care Home
The Nursing Staff will inform a doctor who will attend the nursing home to verify the death. Either you or a staff member will then contact us as your nominated Funeral Directors. You will need to contact the GP Surgery to obtain the Medical Certificate of Cause of Death. Once receiving the certificate you can make an appointment to register the death at the registry office of your jurisdiction (by appointment only).
The Coroner
If the deceased hasn’t seen their usual doctor for over 14 days the death will be reported to the coroner. The procedure is somewhat different in which no doctor will issue a Medical Certificate of Cause of Death. Instead, there are different options the coroner can take and they will liaise with you throughout their investigation. The death may also be referred to the coroner if there are any suspicious circumstances relating to the death. The coroner will inform you where and when to register the death and they will send any information to the registrars in advance. You can still contact us while this is taking place, so we can advise and assist you and go through any funeral arrangements you wish to make.
Registrars Telephone Numbers
By appointment only
Sandwell Register Office
Highfields
High Street
West Bromwich
B70 8RJ
Telephone: 0121 368 1188
Dudley Registry Office
Priory Hall
Priory Park
Dudley
DY1 4EU
Telephone: 0300 555 2345
Stourbridge Registry Office
Stourbridge Town Hall and Library
Crown Centre
Stourbridge
DY8 1YE
Telephone: 0300 555 2345
Birmingham Register Office
Holliday Wharf
Holliday Street
Birmingham
B1 1TJ
Telephone: 0121 675 1000
