If Death Occurs at Home

You will need to contact their GP surgery or call the out of hours doctors on 111. The attending doctor will verify the death. Once the doctor has done this, you can contact us as your chosen funeral directors. Within the following days the GP will issue the Medical Certificate of Cause of Death, this will be needed to register the death.

 

If Death Occurs at Hospital

You will need to contact the bereavement office within the hospital. They will inform you when the Medical Certificate of Cause of Death is available for you to collect. Upon receipt of the certificate you will need to register the death at the registry office within the jurisdiction of where the death has occurred. You can then contact one of our dedicated funeral directors at Black Country Funerals

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If Death Occurs at a Nursing/Care Home

The Nursing Staff will inform a doctor who will attend the nursing home to verify the death. Either you or a staff member will then contact us as your nominated Funeral Directors. You will need to contact the GP Surgery to obtain the Medical Certificate of Cause of Death. Once receiving the certificate you can make an appointment to register the death at the registry office of your jurisdiction (by appointment only).

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The Coroner

If the deceased hasn’t seen their usual doctor for over 14 days the death will be reported to the coroner. The procedure is somewhat different in which no doctor will issue a Medical Certificate of Cause of Death. Instead, there are different options the coroner can take and they will liaise with you throughout their investigation. The death may also be referred to the coroner if there are any suspicious circumstances relating to the death. The coroner will inform you where and when to register the death and they will send any information to the registrars in advance. You can still contact us while this is taking place, so we can advise and assist you and go through any funeral arrangements you wish to make.

Registrars Telephone Numbers

By appointment only

 

Sandwell Register Office

Highfields

High Street

West Bromwich

B70 8RJ

Telephone: 0121 368 1188

 

Dudley Registry Office

Priory Hall

Priory Park

Dudley

DY1 4EU

Telephone: 0300 555 2345

 

Stourbridge Registry Office

Stourbridge Town Hall and Library

Crown Centre

Stourbridge

DY8 1YE

Telephone: 0300 555 2345

 

Birmingham Register Office

Holliday Wharf

Holliday Street

Birmingham

B1 1TJ

Telephone: 0121 675 1000

Practical Information